Mi LUMA

Accessing your LUMA account is now simpler than ever with the Mi LUMA app! Register with just a few basic details and log in securely using your preferred method. Once you’re in, view your current balance and key account information in one tap from the intuitive Dashboard. Pay your bill instantly with a credit card or bank account, and track your payments and bills from the past year. Report outages, find answers to frequently asked questions, and enjoy the flexibility of managing your electric service account wherever you are.

What Mi LUMA Offers:

- Simple Registration and Login

Register easily with your residential or commercial account information, including the last four digits of your Social Security number or EIN. Existing users can sign in with their online credentials.

- Biometric Login Choices

After logging in the first time, choose from quick and secure sign-in options like Face Unlock, fingerprint scan, PIN, or keyboard pattern.

- Dashboard Overview

The app's easy-to-use dashboard shows your current electric service balance and key account details, including the total amount due and its payment deadline.

- Managing Your Bill

View and download your current bill as a PDF directly from the app. You can also pay with a credit card or bank account, and payments are credited on the same day.

- Tracking Payment History

Access a full 12-month history of bills and payments, making it simple to review your financial activity.

- Outage Reporting and Support

Report and check the status of outages through the app. An extensive FAQ section helps answer common questions and supports users during their switch to LUMA.

Helpful User Tips:

* Enable Face Unlock or fingerprint login for faster access

* Make payments easily with a credit card or bank account

* Use the FAQ section for answers to questions or concerns

* Monitor your account balance and payment due date

Summary:

Mi LUMA makes managing your electric service account effortless. Keep track of bills, payments, and outages all in one convenient app. Sign in securely with multiple methods, pay bills with ease, and get support when you need it. Download Mi LUMA today to handle your account seamlessly anytime and anywhere.