Admin app

Dear Valued Customer,

Introducing our user-friendly Customer Relationship Management (CRM) application designed to simplify your experience. This app provides a comprehensive suite of tools to manage your account effectively:

• Data Usage Monitoring: Track your data download and upload activity since your last connection.

• Flexible Package Management: Easily request changes to your internet package directly through the app.

• Router Diagnostics: Utilize the "Router Connectivity Test" feature to diagnose WiFi issues between your router and device. Receive tailored solutions for any detected problems.

• Streamlined Support: Open support tickets and communicate directly with our technical team via in-app messaging, eliminating the need for phone calls.

• Secure Online Payments: Conveniently pay your monthly bill using the integrated bKash payment gateway without incurring extra fees.

• Payment History: Access a detailed record of your payment transactions.

• Real-time Notifications: Stay informed about service disruptions, offers, and important news through app notifications.

• Mobile Data Accessibility: Access and manage your account, including bill payments, even when not connected to our internet service. Note: Unpaid bills may result in service interruption. Reconnect seamlessly by paying through the app using mobile data or any internet connection.

Even if completely disconnected from our internet service, you can still open a support ticket via the "Client Support & Ticket System" using mobile data. Our dedicated support team will address your issue promptly.